(Senior) Field Service Consultant (f/m/d)
Location: Remote
About us:
SecurityBridge is a leading international software development firm specializing in SAP security solutions. We are committed to delivering high-quality, innovative, and efficient software products to our clients across the globe. Being part of our team means working in a fast-paced environment that values innovation, collaboration, and growth!
Job Description
We are looking for a customer-centric Senior Field Service Consultant with Pre-sales experience and SAP security expertise to join our team. This role will be responsible for delivering innovative field service solutions, driving proof of value engagements, and showcasing the measurable benefits and added value of our products to prospective and existing clients. The ideal candidate will have a strong background in field service management, pre-sales consulting, solution design, and SAP security, with a passion for helping clients understand and realize the full potential of our offerings while ensuring secure and compliant implementations. As a Senior Field Service Consultant, you will play a critical role in aligning our solutions with client needs, demonstrating product value, and fostering long-term client success.
Key Responsibilities
Product Implementation: Lead end-to-end implementation of our product solutions, from requirements gathering and design to system configuration, testing, and deployment.
Customization and Integration: Tailor the product to meet client-specific requirements, ensuring seamless integration with their existing systems and workflows.
Driving Proof of Value (PoV):
Collaborate with clients to define PoV objectives and success criteria.
Conduct PoV engagements, showcasing how our product addresses client challenges and delivers measurable business outcomes.
Present results that demonstrate operational improvements, cost reductions, and ROI.
Pre-Sales Support: Partner with sales teams to deliver compelling product demonstrations, technical workshops, and proposals that highlight the unique capabilities and value of our solution.
Client Engagement: Act as a trusted advisor to clients, providing expert guidance on how to leverage our product to achieve their business goals and overcome operational challenges.
Collaboration: Work closely with sales, product development, and implementation teams to ensure a smooth transition from pre-sales to implementation and delivery, while providing feedback for continuous product improvement.
Process Optimization: Identify opportunities for improving client workflows and internal implementation processes to drive efficiency and enhance service quality.
Data and Performance Monitoring: Analyze client data and implementation outcomes to ensure success, guide decision-making, and drive continuous improvements in product adoption and client satisfaction.
Requirements
5+ years of experience in field service consulting, with proven success in pre-sales, solution design, and end-to-end product implementations.
Proficiency in SAP security and architecture, including user authentication, role management, and system integration, with the ability to manage technical demonstrations, PoVs, and solution configurations.
Bachelor’s degree in Business, Engineering, Information Technology, or a related field, or equivalent work experience.
Exceptional communication and presentation skills, strong analytical abilities, and the ability to establish trust with diverse stakeholders.
Proven ability to deliver PoVs and showcase the strategic benefits and measurable value of a technical solution to clients.
Advanced certifications in SAP security, architecture, or field service management technologies.
Experience in industries requiring complex field service solutions, such as utilities, manufacturing, or telecommunications.
Familiarity with data analysis, process optimization tools, and methodologies for improving customer success outcomes.
Expertise in aligning product capabilities with client needs to deliver high-impact, scalable solutions.
What makes it special to work with us
Our main benefit is our culture. We focus on fostering a welcoming atmosphere and cultivating a strong sense of community within our organization. Our goal is to create a positive workplace where appreciation, respect, and empowerment are at the forefront. And we value flat hierarchies. If you have a good idea or knowledge, feel free to contribute, as your opinion is just as important as anyone else’s. We want you to feel comfortable with us: arrange your working day and your way of working according to your preferences. At the end of the day, it’s the results that count, not your presence in the office.
How to apply
Please submit your resume or send us your application documents (cover letter and CV) with details of your start date and salary expectations by e-mail to Valentina Schoenen ([email protected])
We will contact you as soon as possible!
Your Contact
Valentina Schoenen
Human Resources Manager
P +49(841)93914842
E [email protected]